First things first – what are eSIMs?

Don’t let the ‘e’ fool you into thinking this new type of SIM is complicated. eSIMs or Embedded SIMs are simply a SIM card that are embedded directly into a mobile device. In eligible devices, eSIMs are a small chip already fitted into the phone, waiting to be activated and connected to any network that supports this. With no physical SIM card, you don’t need to worry about faffing with any small bits of plastic!

Here’s a great article if you’d like to have a deeper dive into what eSIMs are and how they work.

What are we offering?

We are currently able to offer eSIM QR codes for the O2 network only on all eSIM compatible devices. Please follow the usual SIM ordering process to do so, you can drop us a line in the office or order via your MIA Portal.

How does it work?

Much like ordering a ‘normal’ SIM, you will receive an eSIM pack that includes a QR code which you’ll need to scan using your phone’s camera. This will download an eSIM profile to your phone. The eSIM pack gives step by step instructions on how to do this.

The eSIM pack also contains the Sim Serial Number (SSN) of your specific eSIM profile, which you will need if you want to move your existing mobile number across to their new profile.

Are eSIMs right for you?

They come with many benefits including the ability to hold multiple profiles on one eSIM, so you can use local data plans when traveling abroad, separate mobile plans for example, voice and data, and use one number for personal calls and one number for business calls.

However, you may find that the plastic SIMs are still working for you and don’t need changing, so don’t worry these will continue to be available.

Which phones are currently eligible for eSIMs:

• Apple iPhone 11, 11 Pro and 11 Pro Max
• Apple iPhone XS and XS Max
• Apple iPhone XR
• Google Pixel 3 and 3 XL
• Samsung S20 4G, 5G, 5G Plus
• Samsung S20 Ultra 5G